Text Message Delivery Service
From automatic SMS delivery notifications to WhatsApp one-on-one customer service messages, learn about all the benefits of a delivery service text message here.
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SMS-sending for courier delivery services
For courier delivery services, SMS distribution of service and promotional messages is an effective and inexpensive channel for notifying customers and employees.
Price: $0.00 (We do not charge the payment for messages sent from your device)
Delivery service-courier-client interaction and service scaling
SMS messages are one of the fastest and most reliable ways to interact with customers as they don't become «spam» like emails and don't get dropped like incoming calls. Well-designed SMS messages, whether service, transaction or promotional messages, are the backbone of building a logistics and delivery services business. Service and transactional SMS messages are best sent at every stage of the interaction with the client in order to make the interaction clear and fast:
- Creation of a personal account of a new client on the site.
- Order confirmation and status.
- Conducting online payment (transactional sending).
- Stages of ordering.
- Transferring the order to the delivery service.
- Delivery of the car (when the driver-courier or cargo transportation services arrive).
- Sending an access code to the site.
- Accrual/withdrawal of money from the account (transactional sending).
The task of the service SMS message is to establish an effective dialogue with the client. The messages describe what stage of the interaction the customer is at and what are the next steps (for example, receiving payment to start working on the order / creating an order / transferring the order to the delivery service, etc.). These messages are intended to provide instant feedback, notifications and reminders (for example, to pay for an order or pick up an order from a pickup point) or to facilitate interaction with a customer. Sending them reinforces a positive interaction experience, takes care of the client (reminders of a visit or event), or facilitates cooperation with your specialist / service. Send service texts to clients, buyers and guests of your resources (websites, online stores, stores, warehouses, salons, etc.)
Examples of SMS sending to customer: delivery
Check out sample SMS messages for courier delivery and logistics services that you can copy and paste into the message template in the SmsNotif.com dashboard.
Received order #{{custom.code}} from {{custom.name}}. Issue address: {{custom.address}}. Opening hours: Mon-Fri 09:00-18:00. Phone: 0xxxxxxxxxx. Storage until {{custom.date}}. A passport is required to obtain. More information at the link: companysite.com
Greetings! Can you send me a link to a map to your pickup location? Thank you in advance!
Your order №{{custom.code}} is being prepared! We will deliver before {{custom.date}}.
{{contact.name}}, bored? We are glad to please you with a new promotion: we give your favorite {{custom.name}} pizza for orders over $15! Promo code {{custom.code}}. Offer valid until {{custom.date}} only once. Place an order on companysite.com or in the «My Company» app.
We give a 40% discount on the first order in the «Philadelphia NEW» application using the code {{custom.code}} when paying by card online in our restaurants: companysite.com
{{contact.name}}, your order is ready for pickup. Address: {{custom.address}}. We are waiting for you Mon-Fri from 09:00 to 18:00.
{{contact.name}}, courier is on the way! Expect delivery within 30 minutes.
The courier didn't come. Where is my order?
Shipment {{custom.code}} arrived at {{custom.name}} post office. Arrange courier delivery by phone 0xxxxxxxxxxxx.
{{contact.name}}, you have been assigned a shipment {{custom.code}}. Please rate the quality of service «My Company» from 1 to 10 - send a number in response to this message.: companysite.com
10
{{contact.name}}, hungry? Order delivery at the «My Company» sushi bar with a 15% discount using the promo code {{custom.code}}. The offer is valid until 18:00, {{custom.date}}.
We give a 40% discount on the first order in the «My Company» application using the code {{custom.code}} when paying by card online in our restaurants: companysite.com
{{contact.name}}, hard to decide on pizza? Try everything! In the application «My Company» ALL pizzas with a 30% discount until the end of May.
When placing an order, enter the code {{custom.code}}: companysite.com. Bon appetit!
Notifications and services for the delivery of WhatsApp
WhatsApp messages are a multimedia and interactive communication channel with delivery recipients that allows you to be closer, clearer and faster, maintaining brand loyalty in them.
Price: $0.00 (We do not charge the payment for messages sent from your device)
Types of WhatsApp messages for delivery services
The WhatsApp SmsNotif API supports many messaging features, including two-way chats:
- Text - a simple text message.
- Multimedia (image/audio/video).
- Document - a message containing a document file.
- Interactive buttons like call to action (like call this phone number) or quick response options (like yes/no for consent).
- List - message in the form of a list.
- Template - a message in the form of a template. (This WhatsApp message type does not display properly on iOS. The WhatsApp iOS app will display a blank message.)
The predefined template will specify which media type and which inputs should exist. The template can then be customized when the message is sent by adding custom media links and custom input for input parameters.
Examples of WhatsApp sending to customers
Check out examples of whatsapp message types for logistics and courier delivery services that you can copy and paste into a message template in the SmsNotif.com dashboard to help you get a high conversion rate.
Hello {{contact.name}}, thanks for using {{custom.name_company}}. What do you think of our delivery service today?
I liked the service. Thank you!
{{contact.name}}, thanks for your feedback! To show our appreciation take advantage of 5% off your next delivery using promo code 7FORYOY on your next delivery order on {{custom.url}}. Have a nice day!
Thank you very much!
Dear {{contact.name}}, we hope you enjoyed using «{{custom.name_company}}» courier service today. How would you rate our courier delivery service?
Hello! I rate excellent!
Thank you for taking the time to rate our service. We value your feedback and always strive to improve. As a sincere thank you, use code 20FEEDBACK for $20 off your next delivery through our app.
Thank you!
Hello! I heard you. I will prepare documents for customs.
Greetings! I will sign this customs declaration and hand it over to the customs broker.
Good afternoon We have news for our customers {{custom.theme1}}. Click the button below to {{custom.theme2}}.
Your order has been delivered to the pickup point and is ready for pickup at {{custom.address}} entrance from the 4th entrance courtyard.
Good day! We are currently closed, but we will respond to you as soon as possible.
At what time?
WhatsApp advertising for delivery and logistics services
WhatsApp advertising for logistics and delivery services is a multifunctional communication channel for sending commercial and promotional messages, which may include pictures or ringtones and text.
Price: $0.00 (We do not charge the payment for messages sent from your device)
Types of WhatsApp messages for delivery and logistics services
WhatsApp - the message is very attractive and informative, if you add a video of the presentation, photos of goods or services to the message, then this message draws attention to the product or services of both local customers and customers from all over the world!
- Images
- Photo
- Animation
- Audio
- Video
- QR codes
Using our SmsNotif.com service you can sand WhatsApp advertisements all over the world at the price of the local WhatsApp cost. Just rent the phones of the partners of the country in which you want to conduct an advertising campaign.
Examples of sending WhatsApp advertising to customers
Check out examples of WhatsApp message types for delivery and logistics services that you can copy and add to a message template in the SmsNotif.com control panel.
Good afternoon, {{contact.name}}! Parcel No. 123 arrived at the pickup point at {{custom.address}}. Opening hours from 8 to 20 hours. Shelf life 5 days. You can receive the parcel by QR-Code.
The courier with order No. 123 is on his way. Estimated time of arrival 15.00.
{{contact.name}}, good afternoon! Order #123 will be delivered to {{custom.address}}, 18 from 14:00 to 16:00. Courier phone number {{contact.phone}}. Payment upon receipt.
Dear {{contact.name}}, listen to the offer of the courier delivery service Reverans, about the conditions for the brokerage of shipments.
Dear {{contact.name}}, Reverans delivery service has inspected your shipment! No defects found. Video presentation for viewing.
Dear {{contact.name}}, an exclusive offer especially for you from the delivery service Reverans Company LLC!
{{contact.name}}, only from August 1 to August 31, a $20 discount on any courier service! We will deliver your parcels on time!
{{contact.name}}, courier services are now available in your city. Expand the geography of your destinations!
Great news! {{contact.name}}, a personal 5% discount is available for you for every 3rd shipment from 09/01 to 12/31/2021. You can use it on the website by applying the promotional code: 604172.